Terms and conditions

The information contained in this website is for general information purposes only. The information is provided by Humanimal Trust and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Humanimal Trust. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation nor endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Humanimal Trust takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


Humanimal Trust Social Media House Rules

We understand that social media consists of third party websites that have their own guidelines. Out of courtesy to other users of our social media accounts, in addition to those guidelines, the Trust expects that users will not post content that falls into the following categories and reserves the right to remove postings that are any of the following:

  • Offensive, obscene, abusive, threatening, hateful, xenophobic or racist content, comments or links
  • Insensitive, inappropriate or upsetting content, comments or links
  • Comments, content or links that infringe the intellectual property or privacy or other rights of others
  • Defamatory comments
  • Fraudulent, deceptive or misleading content
  • Posts that infringe the law or encourage illegal behaviour
  • Trolling, bullying, harassing or intimidating content
  • Time wasting behaviour, or posts and comments intended to deliberately provoke
  • Unrelated, repetitive or off-topic posts 
  • Advertisements and spam

Anyone unable to abide by these guidelines, or those of the relevant social media platform, will be banned from Humanimal Trust social media accounts effective immediately. 

It is important to note that the views and comments added to the posts and images on our social media do not necessarily represent those of Humanimal Trust, its trustees, staff or volunteer Ambassadors, nor do we confirm their accuracy.

By posting to any of our social media accounts, you accept these terms. Thank you in advance for your cooperation.


Phone System Disclaimer

We may record telephone calls you make to Humanimal Trust to: (i) ensure compliance with regulatory practice; (ii) train staff; and (iii) prevent, detect, investigate and prosecute fraud. We do this in the interest of offering a good service to our supporters and to protect the charity. If you object to this, alternative communication methods are available. Your call recording may be shared with other organisations if they have a legal right to it.